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- Will oversee processing numbers, filtering, collation, and real time analysis with WFM. Also, will be the traffic controller and the authority for off the phones activities. In charge of assuring all exceptions are entered with WFM team daily.
- The Workforce Analyst forecasts the call arrival pattern, schedules staff to ensure optimum efficiencies. Works to ensure acceptable service levels, abandon rates average handling time, hold and wrap up time. The position is responsible for implement actions plans based on historical data
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As a Customer Experience Analyst l will learn and be mentored to project manage and implement programs and products for Customer Service Operations. As a Customer Experience Analyst l will learn to collaborate with business leaders and cross-functional teams as the customer advocate to enhance the customer experience with company services and products. Customer Experience Analyst l will be expected to learn how to analyze, design, and implement changes to points of interaction between the customer and the company, with cost effective and self-service best practices wherever possible.
We are seeking Merchandisers for the Blackhawk Network team to service multiple stores in the following assigned market:
Route: Brampton, ON
The BHN Compliance Department is seeking a full-time Compliance Coordinator. This position will be based at the Blackhawk Network El Salvador Center The candidate will perform second line of defense activities and will be reporting to the Regulatory Compliance Manager of the APAC Region. This individual must be exceptionally organized, resourceful and detail oriented, and will be primarily responsible for supporting BHN’s compliance initiatives that encompass policies, laws and various regulation requirements in the Asia-Pacific (APAC) region. Preferred working hours include supporting the APAC Region...
We are seeking Merchandisers for our Blackhawk Network team to service multiple stores in the following assigned market:
The position will be supporting accounts payable day-to-day operations, on one market and multiple business units, that need high special attention to details, guaranteeing that invoices and payments are being processed accurately and timely.
Join our Enterprise sales team as a dynamic Sales Development Representative. Reporting to the Sales Development Leader, you'll collaborate with Marketing and Business Development to generate and qualify sales pipeline for the Enterprise sales team. If you're passionate about winning and have proven success in an SDR to BDM partnership role, experience in a SaaS-based sales or Incentive Program, we want to hear from you!
Join our Enterprise sales team as a dynamic Sales Development Representative. Reporting to the Sales Development Leader, you'll collaborate with Marketing and Business Development to generate and qualify sales pipeline for the Enterprise sales team. If you're passionate about winning and have proven success in an SDR to BDM partnership role, experience in a SaaS-based sales or Incentive Program, we want to hear from you!
The QA Analyst position within the Implementation and Onboarding Services team is responsible for testing and certification of Blackhawk products. This includes but not limited to ensuring physical and digital products meet card certification requirements, usage of existing product validation tools to test products, working directly with product implementation and engineers to troubleshoot and resolve test and quality related issues, shipping cards to content providers, etc.
We are currently seeking a highly motivated, skilled, and accomplished sales professional to join our dynamic BHN Mid-Market sales team. As a vital member of our organization, you will directly report to the Client Development Sales Manager, assuming a comprehensive account management role. Your primary responsibility will be to effectively manage and expand our existing customer base. This entails fostering relationships with key decision-makers, identifying and pursuing new growth opportunities within your assigned accounts, and leveraging these connections to execute successful sales strategies.
We are looking for a HR Operations and Compliance Analyst to join our U.S. HR team! This is a great opportunity to learn our HR systems, processes, and compliance. The Analyst will be responsible for all onboarding, offboarding, workflow approvals, compliance, audits, and a variety of projects.
This role is highly visible and interfaces with various partners from IT/desktop, employees, managers, to internal HR partners and will serve as support as needed to ensure the...
We are seeking Merchandisers for the Blackhawk Network team to service multiple stores in the following assigned market:
Route: Minneapolis North, MN area
We are seeking Merchandisers for our Blackhawk Network team to service multiple stores in the following assigned market:
As Blackhawk Network's Sales Development Manager, you’ll be a key player in defining and sculpting our outbound sales strategy. We are in search of a dynamic leader, we value a blend of enthusiasm, commitment, and deep industry knowledge to steer our Sales Development Representatives. You'll be at the forefront of our sales prospecting, fueling pipeline growth, and shaping a team that not only reaches but surpasses our targets, setting a new benchmark for sales achievement. Collaboration with sales and marketing teams will be crucial to align efforts, and your data-driven insights will be essential in steering our strategy towards success.
We are seeking Merchandisers for the Blackhawk Network team to service multiple stores in the following assigned market:
Route: Chattanooga, TN (includes Athens, Calhoun,...
What you need to know about the role - The Blackhawk Incentives and disbursements business is the largest and fastest growing segment of our business, and we are looking for an individual contributor to build upon that success. In this exciting role you will be responsible for working within certain strategic vertical markets as an established sales individual contributor, focused on incentives and disbursements and prospecting to acquire new accounts, build strategic relationships with key client leaders, drive pipeline activity and increase revenues with new business opportunities for Blackhawk Network. Your success in this role will be based on your quota...
BHN is building a digital platform and products that bring people and brands together. We facilitate cross channel payments via cash-in, cash-out and mobile payments. By leveraging blockchain, smart contracts, serverless technology, real time payment systems, we are unlocking the next million users through innovation.
Our employees are our biggest assets! Come find out how we engage, with the biggest brands in the world. We look for people who collaborate, who are inspirational, who have passion that can make a difference...
Blackhawk Network (BHN) is building a digital platform and products that bring people and brands together. We facilitate cross channel payments via cash-in, cash-out and mobile payments. By leveraging blockchain, smart contracts, serverless technology, real time payment systems, we are unlocking the next million users through innovation.
Our employees are our biggest assets! Come find out how we engage, with the biggest brands in the world. We look for people who collaborate, who are inspirational, who have passion that...