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Responsible for providing a full range of customer services. Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved. Responds to customer inquiries and/or problems. Researches and resolves questions and problems, maintains records and communicates resolution and/or status to customer.
The Senior Strategic Relationship Manager II will be responsible for developing sales strategy to sell in and execute initiatives for Blackhawk’s Online Retail Distribution Partners that will result in revenue and profitability growth as well as deeper relationships. The successful candidate should be a collaborator who can work closely with Business Development, Distribution Sales, Product Management, Marketing, Operations, IT and Legal. This person will need to be an excellent negotiator and able to enroll Blackhawk’s Partners into the many new and exciting opportunities being offered and lead efforts to expand Online Retail Distribution with a focus on...
Interested in working in the gift card industry?
We are hiring experienced Merchandisers to work for Blackhawk Network, one of the World’s Largest Gift Card Companies!
Blackhawk Network is one of the...
Interested in working in the gift card industry?
We are hiring experienced Merchandisers to work for Blackhawk Network, one of the World’s Largest Gift Card Companies!
Blackhawk Network is seeking a detail-oriented, analytical individual to join our Risk Audit Team as a Risk Analyst I. In this role, you'll help safeguard the integrity of our digital gift card ecosystem by identifying and analyzing fraudulent activity across a wide range of eCommerce transactions. The online gift card space is both high-volume and high-risk, making fraud prevention a vital function for ensuring customer trust and brand protection. This is a collaborative, fast-paced environment where you'll have the opportunity to apply investigative thinking, learn from experienced risk professionals, and make independent, data-driven decisions that have real...
Blackhawk Network (BHN) is dedicated to creating meaningful connections between consumers and businesses through our global branded payment solutions spanning B2C and B2B channels. As a leader in stored value payments, we serve a variety of needs including gifting, employee rewards, health and wellness, consumer promotions, government assistance, and more.
As the payments landscape evolves, we recognize the importance of innovating for new card experiences that leverage existing & new payment technology to create convenient, secure digital experiences...
The Blackhawk Network Compliance Department seeks a full-time Regulatory Compliance Analyst
Interested in working in the gift card industry?
We are hiring experienced Merchandisers to work for Blackhawk Network, one of the World’s Largest Gift Card Companies!
Interested in working in the gift card industry?
We are hiring experienced Merchandisers to work for Blackhawk Network, one of the World’s Largest Gift Card Companies!
As a Staff Program Manager (TPM), you will lead complex strategic/technical programs for our Commerce Direct-to-Consumer Portfolio. You will partner with Product, Engineering, and UX teams to strategize, prioritize objectives, and lead product discovery and solution implementation. You excel in managing dependencies, collaborating across the organization, and ensuring seamless operations. You possess strong relationship-building skills, fostering positive connections. We are looking for a highly motivated and driven individual with exceptional strategic and technical program management skills. The ideal candidate...
We are seeking a highly organized and proactive Workplace Operations Manager to oversee the day-to-day operations of our Mexico office. This dynamic role is central to ensuring smooth business functions across Human Resources, Legal, Administration, and Information Technology, while also serving as a key liaison between our local team and global corporate offices.
The ideal candidate is a...
Interested in working in the gift card industry?
We are hiring experienced Merchandisers to work for Blackhawk Network, one of the World’s Largest Gift Card Companies!
Blackhawk Network is one of the...
Interested in working in the gift card industry?
We are hiring experienced Merchandisers to work for Blackhawk Network, one of the World’s Largest Gift Card Companies!
Interested in working in the gift card industry?
We are hiring experienced Merchandisers to work for Blackhawk Network, one of the World’s Largest Gift Card Companies!
Blackhawk Network is one of the...
Interested in working in the gift card industry?
We are hiring experienced Merchandisers to work for Blackhawk Network, one of the World’s Largest Gift Card Companies!
Blackhawk Network is one of the...
BHN is looking for an experienced, enthusiastic Sr. Product Manager with outstanding communication skills to join our highly talented and motivated global product team. We’re looking for someone who has a strong passion for product management that can work cross-functionally to drive product strategy and development roadmaps – become a subject matter expert in all things Incentives!
You will be responsible for devising and executing product strategies and development for complex technical...
Blackhawk Network is building a digital platform that connects people and brands through innovative payment solutions. We facilitate cross-channel payments via cash-in, cash-out, and mobile payment systems. By leveraging blockchain, smart contracts, serverless technology, and real-time payment systems, we're unlocking access for the next million users through innovation.
Our teams work with the world's biggest brands to deliver cutting-edge payment experiences. We're composed of highly talented engineers who value collaboration,...
Blackhawk's vision is to create meaningful connections between global consumers and brands, through innovative payment technologies. The world leader in stored value payments and distribution for gifting and reward is extending that leadership to other payment solutions and channels including digital currencies, promotions, embedded rewards, loyalty, and consumer payment options.
Innovation in payments means evolving our solutions in alignment with how people connect with brands and one another, seeking to understand and contextualize payments where and...
Interested in working in the gift card industry?
We are hiring experienced Merchandisers to work for Blackhawk Network, one of the World’s Largest Gift Card Companies!
Blackhawk Network is one of the...
Blackhawk Network Development Productivity Platform is seeking a driven and visionary Platform Engineer with strong experience in observability tooling, Python automation, and API-based tool integration. In this role, you’ll design and scale reliable infrastructure with a focus on end-to-end observability, continuous delivery pipelines, and the seamless integration of platforms through internal and third-party APIs.
This is a role for a builder, leader, and systems thinker—someone who can zoom out to see the whole ecosystem, align engineering practices with strategic...