Blackhawk Network Holdings, Inc. is a global financial technology company and a leader in connecting brands and people through branded value solutions. Blackhawk platforms and solutions enable the management of stored value products, promotions and rewards programs in retail, ecommerce, financial services and mobile wallets. Blackhawk’s Hawk Commerce division offers technology solutions to businesses and direct to consumers. The Hawk Incentives division offers enterprise, SMB and reseller partners an array of platforms and branded value products to incent and reward consumers, employees and sales channels. Headquartered in Pleasanton, Calif., Blackhawk operates in 26 countries. For more information, please visit blackhawknetwork.com, cashstar.com, hawkcommerce.com, hawkincentives.com or our product websites GiftCards.com, giftcardmall.com, GiftCardLab.com and OmniCard.com.
The Manager of Client Services leads a team of Account Managers and Account Specialist and plays an active role in the day-to-day management of assigned clients. This role is responsible for ensuring the highest level of client satisfaction by proactively monitoring KPI’s as well as regular participation in client engagements and activities. This position requires daily interaction and collaboration with all support throughout the company including Operations, IT, Marketing, Finance and Fulfillment. The Manager will report to the Sr. Director of Client Services.
Requirements (Education, Certification, Training and Experience)
Qualifications (knowledge, skills, and abilities)
Physical Demands/Work Environment