• Sales Development Representative

    Job Location US-ME-Portland
    Sales, Business Development & Account Management
    Position Type
  • About Blackhawk Network:

    CashStar is a leading provider of merchant solutions for gift card commerce, supporting multiple touchpoints across the customer lifecycle. Its award-winning platform, CashStar Commerce, is a flexible, secure and market-proven solution that enables merchants to directly market, sell and distribute digital and plastic gift cards to all channels and devices. CashStar Velocity Services allow merchants to grow their gift card programs with minimal resource investment. CashStar helps create great customer experiences, grow gift card revenue and drive omni-channel engagement for over 400 leading brands. CashStar is a Blackhawk Network Business—a global financial technology company and a leader in connecting brands and people through branded value solutions. To learn more about CashStar and The Blackhawk Network, please visit www.cashstar.com or blackhawknetwork.com.


    The Blackhawk Network marketing team is seeking an enthusiastic and talented Sales Development Representative. Reporting to the Director of Demand Generation and working closely with sales leaders and field sales representatives, this person will help build qualified sales opportunities for our field sales teams. The person in this role will contact prospects and follow-up on inbound leads to develop sales opportunities. We are looking for individuals with a passion for winning and a proven success in inside sales.


    • Develop new business via telephone, email and social media to introduce the Blackhawk Network products, solutions and services and identify appropriate buyers within the target market
    • Qualify inbound leads and cold prospects via phone and email, identifying key decision makers, business pain points, relevant projects – and when possible – budget, and purchase timeframes
    • Proactively cold-call and email into prospect accounts from a prioritized target list
    • Partner with field sales on lead hand off
    • Follow up on marketing campaigns with scripted outreach, including appointment setting at industry events
    • Collaborate with demand generation team members as needed to plan, draft, and execute outbound communication cadences. Reviews plans with manager prior to execution.
    • Build and cultivate prospect relationships by continuously engaging them with personalized communications, such as marketing content (i.e., whitepapers), and company news in order to move opportunities through the sales funnel to sales acceptance
    • Work closely and meet regularly with the sales stakeholders on account strategies, prioritization, lead hand off and follow up, meet regularly
    • Utilize CRM system to accurately record all activities, route leads, and coordinate lead acceptance management process
    • Use data in CRM and available tools such as Marketo, LinkedIn and others to understand prospect and account backgrounds to successfully personalize communications


    • 1-2 years Inside Sales or Sales Development experience ideally at a software or technology company. Experience in the payments, incentives, ecommerce or retail industries is preferred
    • Additional experience in marketing, sales, business development, lead generation, and lead management is a plus
    • Must be able to quickly articulate business benefits and functionality of B2B solutions and services at a high level
    • Must be able to handle objections and ask probing questions that surface business pain and sales opportunities
    • Must be able to quickly and effectively collect information on a company and navigate to the correct person
    • Must be driven to reach personal and team pipeline generation goals
    • Must have experience using a CRM, preferably Salesforce.com or Microsoft Dynamics
    • Excellent communication skills – articulate, concise, and persuasive
    • Positive, upbeat and aggressive personality is required
    • Must be team player and open to ongoing training to continuously improve skills
    • College degree is preferred



    • Portland, Maine






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