• Sr. Technical Product Manager

    Job Location US-CA-Pleasanton
    ID
    2018-9581
    Category
    Product Management
    Position Type
    Full-Time
  • About Blackhawk Network:

    Blackhawk Network Holdings, Inc. is a global financial technology company and a leader in connecting brands and people through branded value solutions. Blackhawk platforms and solutions enable the management of stored value products, promotions and rewards programs in retail, ecommerce, financial services and mobile wallets. Blackhawk’s Hawk Commerce division offers technology solutions to businesses and direct to consumers. The Hawk Incentives division offers enterprise, SMB and reseller partners an array of platforms and branded value products to incent and reward consumers, employees and sales channels. Headquartered in Pleasanton, Calif., Blackhawk operates in 26 countries. For more information, please visit blackhawknetwork.com, cashstar.comhawkcommerce.comhawkincentives.com or our product websites GiftCards.comgiftcardmall.comGiftCardLab.com and OmniCard.com.

    Overview:

    Mission of Blackhawk Network’s Settlement team is to be a market leader in Issuing/Processing Services which provide a highly scalable and feature rich complete end-to-end solution to issue and process both open loop and closed loop prepaid payment products. The foundation of this service/product offering brings innovation, value creation, and profitability for Blackhawk’s Partners for both existing and emerging prepaid payment utilities.

     

    Blackhawk Network’s Core Payments product team is looking for a hands-on Senior Product Manager with strong technical aptitude and prior experience collaborating with engineering teams to deliver innovative Settlement/Funds Flow solutions for prepaid products. At the Product Manager level, candidates must have both a proven track record building technical product services and a desire to drive amazing new product capabilities in the critical Billing/Invoicing world.

     

    As a Product Manager on the Settlement team, you will own the strategy and execution of more than one of our product lines. This position is full-time based in our Pleasanton office.

    Responsibilities:

     

    • Manage from concept to launch, collaborating with internal experts and clients to produce intelligent and insightful products and create holistic solutions partnering with technical program managers and engineers to deliver on product roadmap.
    • Own the launch and release plans, collaborating with Account Managers, Business teams, exec stakeholders, etc. to ensure proper prioritization of product features.
    • Strategically and tactically own product development for Blackhawk's world class Settlement/Funds Flow/Billing/Invoicing platform for Prepaid - Open Loop, Closed Loop, Digital and Incentive products.

    Qualifications:

     

    • Demonstrated success defining and shipping products in an iterative manner, with a hands-on willingness to do whatever it takes from an execution perspective.
    • Experience transforming product strategy into well-articulated business requirements, as well as using qualitative and quantitative data effectively to inform product direction and prioritization.
    • Excellent written and oral communication skills, with an ability to handle both executive-level discussions as well as functional / technical deep dives.
    • Fantastic problem-solving abilities, analytical horsepower, and attention to detail.
    • Ability and willingness to work with distributed engineering, sales, and services teams.
    •  
    • Ability to think like a mini CEO to drive the success of Blackhawk Network’s product offerings.
    • Leadership through influence rather than organization structures. Proven ability to motivate, lead, and collaborate with cross-functional product development teams and manage interactions across product areas.
    • 5+ years of relevant, hands-on product management experience and demonstrated success at building Settlement/Funds Flow/Billing/Invoicing/ Cash Management platforms.
    • Domain experience in Finance and Accounting standards (GAAP and IFRS) is critical. A prior exposure to revenue accounting standards ASC 606 | IFRS 15 will be a big plus.
    • Solid understanding of relevant technology and tools including APIs, cloud solutions and programming languages and how funds flow integrations work.
    • Experience with service-oriented architecture, microservices, and event-driven architecture a plus.
    • Strong product design skills, from both a technical API and user interface design perspective.
    • Strong Business Requirements and Product Requirements development skills, including but not limited to use-case, sequence diagrams, workflow and domain model development.

     

     

    Qualifications:

    • BA/BS in Finance and Accounting or a related technical field or equivalent practical experience.
    • 5-8 years of relevant experience with at least 5+ years of technical product management experience.
    • Experience in managing end to end product launches.
    • Experience in developing payment products.
    • Experience with Settlement/Funds Flow/Billing/Invoicing platform for Payments Products.
    • Usage of Scrum/Agile methodologies.
    • Expert in writing Specs / Use case flows.
    • Positive attitude, and a collaborative approach towards problem solving.
    • Excellent written and oral communication skills.
    • Excellent organizational and analytical skills with strong technical abilities.

    Preferred Qualifications:

    • MBA
    • Understanding of the Prepaid/Gift Cards space

     

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