Blackhawk Network Holdings, Inc. is a global financial technology company and a leader in connecting brands and people through branded value solutions. Blackhawk platforms and solutions enable the management of stored value products, promotions and rewards programs in retail, ecommerce, financial services and mobile wallets. Blackhawk’s Hawk Commerce division offers technology solutions to businesses and direct to consumers. The Hawk Incentives division offers enterprise, SMB and reseller partners an array of platforms and branded value products to incent and reward consumers, employees and sales channels. Headquartered in Pleasanton, Calif., Blackhawk operates in 26 countries. For more information, please visit blackhawknetwork.com, cashstar.com, hawkcommerce.com, hawkincentives.com or our product websites GiftCards.com, giftcardmall.com, GiftCardLab.com and OmniCard.com.
For given application platforms, the Staff Site Reliability Engineer (SRE) conducts root causes analyses (RCA) and recommends engineering changes to improve site reliability. In addition, he/she addresses technical escalations that cannot be handled by L2 support. Furthermore, he/she develops and monitors core application metrics that support preventative maintenance as well as analytics.
Blackhawk Network is an Equal Opportunity/Affirmative Action Employer. Blackhawk Network believes that diversity leads to strength.