• Account Specialist I

    Job Location US-AZ-Phoenix
    ID
    2018-9105
    Category
    Sales, Business Development & Account Management
    Position Type
    Full-Time
  • About Blackhawk Network:

    Blackhawk Network Holdings, Inc. is a global financial technology company and a leader in connecting brands and people through branded value solutions. Blackhawk platforms and solutions enable the management of stored value products, promotions and rewards programs in retail, ecommerce, financial services and mobile wallets. Blackhawk’s Hawk Commerce division offers technology solutions to businesses and direct to consumers. The Hawk Incentives division offers enterprise, SMB and reseller partners an array of platforms and branded value products to incent and reward consumers, employees and sales channels. Headquartered in Pleasanton, Calif., Blackhawk operates in 26 countries. For more information, please visit blackhawknetwork.com, cashstar.comhawkcommerce.comhawkincentives.com or our product websites GiftCards.comgiftcardmall.comGiftCardLab.com and OmniCard.com.

    Overview:

    The Accounting Specialist is responsible for applying payments to customer accounts and performing analysis of payment histories. In addition, this role will conduct research for unidentified customer accounts and/or over-payments; maintain all related customer spreadsheets and support documentation; as well as participate in special department projects/initiatives as they arise. This position will also assist in the month end closing processes as needed and maintain customer and vendor records.

    Responsibilities:

    • Cash Applications and order processing for customer accounts to ensure timely and accurate posting of customer payments
    • Prepare and upload general journals into accounting system to ensure accurate reporting of data
    • Customer Service with external and internal business partners, working collaboratively amongst multiple departments
    • Customer Maintenance in Accounting system to support up to date and current information is on customer accounts
    • Vendor Maintenance in Accounting system to support new vendor set ups and modifications to existing vendors
    • Perform ad hoc analyses and reporting as required
    • Perform other duties as needed

    Qualifications:

    • 2+ years AP/AR or accounting related experience or AA degree in Finance, Accounting or Business Administration
    • Experience working in a high transaction volume AP/AR or accounting environment and with large data files
    • Strong interpersonal skills with a focus on delivering best in class customer service to internal and external customers
    • Possess a high degree of initiative, self-motivation, and resourcefulness in order to meet schedules and deadlines
    • Strong analytical and problem solving skills. Superior organizational skills with excellent attention to detail
    • Team player who is adaptable in a high-growth, rapidly changing environment
    • Enjoys a fast-paced learning environment and has an ability to understand processes end to end
    • Excellent verbal, written communication and interpersonal skills
    • Ability to work independently with minimal supervision under rigid time constraints

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