• Project Manager III

    Job Location US-CA-Pleasanton
    Information Technology
    Position Type
  • About Blackhawk Network:

    Blackhawk Network Holdings, Inc. is a global financial technology company and a leader in connecting brands and people through branded value solutions. Blackhawk platforms and solutions enable the management of stored value products, promotions and rewards programs in retail, ecommerce, financial services and mobile wallets. Blackhawk’s Hawk Commerce division offers technology solutions to businesses and direct to consumers. The Hawk Incentives division offers enterprise, SMB and reseller partners an array of platforms and branded value products to incent and reward consumers, employees and sales channels. Headquartered in Pleasanton, Calif., Blackhawk operates in 26 countries. For more information, please visit blackhawknetwork.com, cashstar.comhawkcommerce.comhawkincentives.com or our product websites GiftCards.comgiftcardmall.comGiftCardLab.com and OmniCard.com.


    As a Senior Technical Program Manager within Blackhawk Network’s ePMO group, we are looking for a self-motivated, driven individual with exceptional project and program management skills; a technical background; and experience working collaboratively within a global, matrixed and fast-paced environment. This role will be responsible for managing enterprise-wide strategic initiatives/programs working in close collaboration with internal & external stakeholder groups. This role will work very closely with multiple product and engineering teams to develop & execute product roadmaps.


    • Manage end-to-end delivery of multiple, enterprise-wide strategic initiatives (programs and projects)
    • Lead and/or work with cross-functional teams comprising business, product management, engineering, vendors, and support teams to ensure on time, on budget, quality delivery of solutions that support the business & technology strategyDevelop strong working relationships in the business and technology teams  to ensure overall program success
    • Proactively and aggressively manage expectations with stakeholders regarding deliverables, timelines and budget
    • Create and maintain project artifacts including steering committee presentations, program/project delivery reports, and Project wiki page.
    • Provide guidance to project team members, mentor junior project managers, and contribute to process improvements to enhance quality and execution of initiatives
    • Apply business domain and technical acumen to ramp up quickly on new technologies and processes
    • Perform program/project cost benefit analyses, budget and actuals variance analysis and report regularly on project status to management
    • Effectively identify, assess, prioritize and manage program risks
    • Provide timely visibility and appropriate escalation of issues
    • Responsible for leading program management for multiple programs/projects including Keystone/Processing product area which enables processing millions of transactions.


    • 8+ years of IT project management, management consulting or similar discipline experience 
    • Bachelor’s degree in Information Systems, Computer Science, Business Administration or related field, Master’s degree a plus
    • Strong technical background desired; PMP certification a plus
    • Experience working with Agile/Scrum methodologies and Rally, Confluence, Portfolio management tools
    • Extensive experience managing initiatives involving design and implementation of strategic enterprise systems and software products
    • Ability to create, refine, and implement process/methodology
    • Self-motivated, creative with a high-level of energy, excellent interpersonal, organizational, communication, negotiation and conflict-resolution skills
    • Proven leadership and decision-making skills
    • Excellent verbal and written communication skills – able to present information, status, and issues in a clear and concise manner with the goal of driving to a decision; able to filter and distill information to the right audience
    • Ability to communicate (written and verbal) at all levels (executives, business and technology leadership, project teams, peers)
    • Able to understand/be involved in the details, as needed to ensure successful delivery
    • Strong knowledge of: MS Project, Visio, MS Office, Excel, and Powerpoint
    • Comfortable working in a dynamic, fast changing environment
    • Experience managing projects and/or product development in the payments industry is preferred




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