Blackhawk Network Holdings, Inc. is a global financial technology company and a leader in connecting brands and people through branded value solutions. Blackhawk platforms and solutions enable the management of stored value products, promotions and rewards programs in retail, ecommerce, financial services and mobile wallets. Blackhawk’s Hawk Commerce division offers technology solutions to businesses and direct to consumers. The Hawk Incentives division offers enterprise, SMB and reseller partners an array of platforms and branded value products to incent and reward consumers, employees and sales channels. Headquartered in Pleasanton, Calif., Blackhawk operates in 26 countries. For more information, please visit blackhawknetwork.com, hawkcommerce.com, hawkincentives.com or our product websites GiftCards.com, giftcardmall.com, GiftCardLab.com and OmniCard.com.
This position focuses on the setup of complex clients in our transactional rating system to ensure the automation and accuracy of reporting, invoicing, and payments for each client program. In addition, the analyst will ensure cash management cycles are established correctly and in accordance with the contractual agreements. The analyst will assist with exploratory research on settlement configurations to provide settlement information according to partner requirements, in addition to focusing on our Consumer Relations aspect of our business, to strive to create prompt and quality communication to all inquiries that are direct and indirect into the department. This position will also maintain our settlement exception reporting and work closely with the processors to clear these exceptions for settlement quality and integrity.