• Product Owner

    Job Location US-CA-Pleasanton
    Information Technology
    Position Type
  • About Blackhawk Network:

    Blackhawk Network Holdings, Inc. is a global financial technology company and a leader in connecting brands and people through branded value solutions. Blackhawk platforms and solutions enable the management of stored value products, promotions and rewards programs in retail, ecommerce, financial services and mobile wallets. Blackhawk’s Hawk Commerce division offers technology solutions to businesses and direct to consumers. The Hawk Incentives division offers enterprise, SMB and reseller partners an array of platforms and branded value products to incent and reward consumers, employees and sales channels. Headquartered in Pleasanton, Calif., Blackhawk operates in 26 countries. For more information, please visit blackhawknetwork.comhawkcommerce.comhawkincentives.com or our product websites GiftCards.comgiftcardmall.comGiftCardLab.com and OmniCard.com.


    The Business Intelligence and Reporting Product Management team at Blackhawk is transforming and growing at a fast pace and we're looking for an enthusiastic, driven Product Owner to shape BHN’s Core Reporting technology group and define new products and features.


    This position is located in Pleasanton, California.


    1. Strategic Tasks:

    • Build, develop and manage the product roadmap for services and features
    • Improve customer experiences flow while iterating features with better UX designs and dashboards
    • Manage from concept to launch, collaborating with internal experts and clients to produce intelligent and insightful products and create holistic solutions partnering with technical program managers and engineers to deliver on product roadmap.
    • Own the launch and release plans, collaborating with Account Managers, Marketing, Accounting and Sales to ensure proper prioritization of product features
    • Create features, write user stories and maintain a healthy backlog of items to be worked on
    • Leverage deep understanding of competitive landscape to identify distinctive advantages and apply them in our solutions
    • Write detailed feature specifications based on product requirements and communicate the requirements to all stakeholders
    • Translate application specific complex problems into generic product designs that satisfy multiple use cases
    • Lead the efforts in defining the core Data Lake platform at BHN with scalable features that will support enterprise reporting, dashboards and analytics
    • Work with development teams through design, testing and product release. Ensure development is on track and meets requirements. Ensure documentation and other release artifacts are ready in time for product release deadlines.
    • Plan for data migration of reports from existing BI platform onto the newly built Data Lake platform
    • Demonstrate flexibility and the ability to adapt to change

    2. Continuous Improvements:

    • Identify root causes and common issues as part of this initiative when in requirements, development and testing mode
    • Define and recommend solutions (process or system)
    • Work with various engineering teams to implement and test enhancements

    3. Foster and maintain key relationships throughout the organization in order to facilitate teamwork across departments.



    • BA/BS in Computer Science or a related technical field or equivalent practical experience.
    • 6+ years of relevant experience with at least 4+ years of technical product management experience
    • Experience in managing end to end product launches
    • Strong knowledge of and significant experience with enterprise BI system and process.
    • Knowledge and practical experience with relational databases, data warehousing, reporting and data mining.
    • Experience in analyzing system integrations, and preferably integrations using APIs and ETLs.
    • Experience in assessing and anticipating end user requirements to incorporate into the product design
    • Excellent problem solving skills and orientation to details
    • Positive attitude and a collaborative approach
    • Excellent written and oral communication skills
    • Excellent organizational and analytical skills with strong technical abilities
    • Team player who is adaptable in a high-growth, rapidly changing environment; able to manage and influence others in a matrixed environment.

      Highly Desired

    • Experience with agile methodology, writing user stories, maintain backlog etc.
    • Experience with building out a Data Lake platform


    Blackhawk Network is an Equal Opportunity/Affirmative Action Employer.  Blackhawk Network believes that diversity leads to strength.








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