Service Center Agent I

US-AZ-Mesa
ID
2017-8265
Category
Customer Service
Position Type
Full-Time

About Blackhawk Network:

Blackhawk Network Holdings, Inc. (NASDAQ: HAWK) is a leading prepaid and payments global company, which supports the program management and distribution of gift cards, prepaid telecom products and financial service products in a number of different retail, digital and incentive channels. Blackhawk’s digital platform supports prepaid across a network of digital distribution partners including retailers, financial service providers, and mobile wallets. Blackhawk’s Achievers Employee Success Platform™ enables social recognition, which dramatically increases employee engagement and drives business success. For more information, please visit www.blackhawknetwork.com or websites AchieversBlackhawk Engagement Solutions, CardpoolExtraMeasures, Gift Card LabGift Card MallGiftCards.com and OmniCard.

Overview:

Get started in a growing company! We are looking for full time Call Center Representatives. Candidates need to be fluent in English. Bilingual in Spanish or French is a bonus!

Responsibilities:

- Takes inbound calls. 
- Returns voice mails.
- Inputs data into system.
- Opens mail. 
- Reviews faxes.
- Tasks as needed to support Office.

Qualifications:

- 1 - 2 years call center experience preferred 
- Exceptional written and oral communications skills.
- Must possess strong interpersonal and motivational skills, the ability to work independently without supervision, and the ability to work well under pressure. 
- Extremely high standards and attention to detail, well organized and able to multi-task. High level of personal initiative, action and results oriented. 
- Strong working knowledge with Microsoft Office, Outlook, Word and Excel. 
- Ability to type 50+ wpm

Applications submitted without resume will not be reviewed. All applicants will be subject to a criminal background check.

Full time employees are eligible for benefits. Hours are flexible with shifts from 5:00 am - 9:00 pm Monday through Friday

EOE - M/F/D/V

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers


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