Settlement Ops Analyst

Accounting & Finance
Position Type

About Blackhawk Network:

Blackhawk Network Holdings, Inc. (NASDAQ: HAWK) is a leading prepaid and payments global company, which supports the program management and distribution of gift cards, prepaid telecom products and financial service products in a number of different retail, digital and incentive channels. Blackhawk’s digital platform supports prepaid across a network of digital distribution partners including retailers, financial service providers, and mobile wallets. Blackhawk’s Achievers Employee Success Platform™ enables social recognition, which dramatically increases employee engagement and drives business success. For more information, please visit or websites AchieversBlackhawk Engagement Solutions, CardpoolExtraMeasures, Gift Card LabGift Card and OmniCard.


We are looking for someone to join our Global Processing Center in Phoenix, AZ. The position is a blend of accounting, data analysis and account management settling high volume, complex transactions. The Analyst’s primary responsibility will be to reconcile receivables for their assigned Partner accounts.  . This role will also assist with the Settlement Operations and sales team departmental needs in regards to Partner reconciliation and research and requires strong analytical and communication skills.


In this role, you will be responsible for the following:

  • Manages and supports assigned Partner accounts from a settlement and reconciliation perspective while establishing and maintaining effective Partner rapport
  • Responsible for Partner settlement support, supporting cash application, collections, high volume transaction level research and reconciliations including cross-functional and Partner facing facilitation towards resolution
  • Understand all settlement inputs and outputs in order to facilitate communication and resolution in addition to reconciliation support of internal systems and processes
  • Identifies settlement and reconciliation process improvements


  • Minimum education requirement is Bachelor's degree optimally with a major in Accounting or related field. Finance experience a plus.
  • 2+ years in accounting, finance, or settlement operations
  • In depth understanding of how reconciliation works and related best practices in order to advise improvements to the existing processes
  • Have general accounting knowledge like AR, AP and general ledger
  • Highly proficient in Excel with ability to analyze, manipulate, and quantify large sums of data
  • Strong problem solving and organizational skills
  • Exceptional oral and written communication skills
  • Works independently with minimal supervision under rigid time constraints
  • Ability to create and maintain positive relationships
  • Superior teamwork and strong customer service focus
  • Detail oriented with ability to multi-task
  • Possess a high degree of initiative, self-motivation and resourcefulness





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