Business Development Manager

At Blackhawk Network, we connect brands and people through the power of payments. We offer a dynamic, high-growth environment where top performers are recognized and rewarded. You'll join a team that values collaboration, innovation, and a genuine commitment to customer success — with the tools, support, and leadership to help you reach your full potential.

This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota.

Blackhawk Network is looking for a driven and results-oriented Business Development Manager to join our growing sales team. Reporting to the Business Development Sales Manager, you will own the full sales cycle — from identifying and qualifying prospects to closing new business. You bring a passion for winning, thrive in a fast-paced SaaS environment, and are energized by building relationships and solving customer problems.  

In this role, you will help organizations leverage Blackhawk Network’s digital rewards and global payments infrastructure, to power incentives, promotions, research participation, customer engagement programs, and many more. If you love the hunt and want to make a real impact, this role is for you. 

Pipeline & Prospecting 

• Generate new business through targeted outreach via phone, email, and social media, while managing and qualifying inbound leads. 

• Build and maintain a strong pipeline with appropriate coverage to meet and exceed annual sales targets. 

• Accurately forecast new business revenue and report projections to sales leadership on a consistent basis. 

• Drive growth across both new business opportunities and expansion within newly acquired customers, helping clients scale their programs over time. 

• Identify opportunities across a variety of buyer personas including but not limited to Marketing, Research, and HR Teams seeking scalable reward and payout solutions. 

Relationship Building & Engagement 

• Cultivate prospect relationships through personalized, value-driven communication — including marketing content, industry insights, and company news — to advance opportunities through the funnel. 

• Consult with prospects on how rewards and incentives can drive engagement, participation, and loyalty across their programs. 

• Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges. 

• Navigate organizations efficiently to identify and engage the right decision-makers. 

Sales Execution & Collaboration 

• Partner with Marketing and SDR teams to plan and execute targeted outbound communication cadences, reviewing strategies with sales leadership prior to launch. 

• Collaborate with the Account Management team to ensure smooth account handoffs and an exceptional customer onboarding experience. 

• Attend trade shows to drive pipeline momentum (some travel required). 

• Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle. 

• Maintain ownership of newly acquired customer relationships for up to two years, identifying opportunities for account expansion and increased program adoption. 

Product Knowledge & Tools 

• Become a subject matter expert on Blackhawk Network's product suite, staying current on enhancements and understanding how our solutions serve diverse industry use cases. Your primary focus will be on Tango and Hawk Marketplace. 

• Maintain exceptional CRM hygiene in Salesforce and Dynamics. 

• Utilize our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement. 
• Share best practices across the team and actively contribute to a culture of continuous improvement. 

• 3+ years of full-cycle B2B SaaS sales experience with a proven record of meeting or exceeding quota. 

• Experience managing mid-market customer relationships and driving revenue growth through both new customer acquisition and account expansion. 

• Experience selling solutions where customers spend and transaction volume scale over time. 

• Experience selling solutions related to incentives, rewards, customer engagement, and research participation is a strong plus. 

• Proficiency in Salesforce and Dynamics is required; experience with SalesLoft or similar sales engagement platforms is a plus. 

• Background in Payments, Incentives, Loyalty, or FinTech is highly desirable. 

• Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders. 

• Highly organized, data-driven, and skilled at managing multiple priorities in a fast-paced environment. 

• A collaborative team player who also thrives as an independent self-starter. 

• Bachelor's degree preferred. 

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and paid time off for all full-time employees. 

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.