Data Analyst

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule.

Join the Data Science team at Blackhawk Network to help drive business value through advanced data analysis and machine learning model insights. This role focuses on 2 key features.

1. Building, maintaining, and extending technology systems that provide significant value to BHN's business, including both rule-based and machine learning-based fraud prevention systems, tools for understanding customer relationships, and advanced analytics tool suites.

2. Perform data-driven analysis on key strategic issues—from customer segmentation and competitive intelligence to real-time risk management tools. This role requires direct collaboration with Data Scientists, ML Engineers, Product, and Executive teams to ensure our data systems and models are performing optimally and generating maximum classification and forecasting performance.

• Model Performance Reporting: Work closely with the Data Science and ML Engineering teams to generate reports on machine learning model performance and health.
• Model Improvement: Help improve models through post-decision performance analysis, providing data-driven insights on false positives and false negatives to guide model iterations.
• Brand Monitoring: Monitor and analyze brand statistics within the model's decision framework to ensure fair and accurate decision-making across the multiple brands BHN handles.
• AB Testing: Set up and help manage a battery of AB and multivariate tests; accurately interpret results to business stakeholders.
• Data Interface: Interface with Product and Engineering to ensure optimal instrumentation of BHN risk models, and appropriate analytics and visualizations for reported data.

• Education: Bachelor’s degree in Math, Computer Science, Physics, or another analytical degree required.

• Experience: 1–2 years of experience working with data to address key business challenges in an engineering or quantitative role, ideally with a focus on rapid feedback cycle industries (e.g., payments, e-commerce, gaming).

• Programming & Tools:

  • Strong programming skills, with proven proficiency in Python for data manipulation and analysis.

  • Demonstrated proficiency in either the Streamlit Python package or Power BI for visualization and dashboarding.

• Analytical Skills: Strong analytical background with expert ability to break down and clearly define complex business and technical problems.

• ML Knowledge: Proficient in understanding and analyzing machine learning methodologies/statistical modeling (regression, classification, and unsupervised approaches).

• Communication: Excellent written and verbal communication skills—getting people excited about data and performance is a big plus!

Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $78,220.00 to $101,700.00

Salary Range for California Residents Only: $101,140.00 to $131,500.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2025, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.