Sr. AML Risk Analyst (Hybrid - Pleasanton, CA)

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

We are looking for a Risk and AML Analyst to join our growing and dynamic Risk Management team. You will have the opportunity to perform transaction monitoring, supporting investigations and law enforcement requests, and prepare fraud and AML management reports. You will interact with other Risk Management team members, leaders, key business partners.

This is a hybrid role (Tuesdays & Wednesdays) out of our Pleasanton, CA office.

• Develop and execute transactions and system monitoring for unusual and/or suspicious merchant and other redemption activity processed through Blackhawk’s US and international proprietary systems.
• Leverage appropriate tools (internal and third party) for complex analysis to identify and create linkages to detect fraud patterns in eGifts, MIDs, Safe, and IVR using various data sources, and support related investigations.
• Manage multi-department project to implement third party solutions for IVR monitoring.
• Respond to subpoenas and law enforcement and issuing bank requests for information to support their investigations.
• Be the resident expert on custom reports using various data sources and tools, including MicroStrategy.
• Prepare management reports on investigations and transaction monitoring performance indicators.
• Perform independent review of sellers and buyers on Blackhawk’s proprietary gift card exchange platform.
• Assist with creation and maintenance of policies and procedures.
• Stay up-to-date with industry best practices and fraud trends to optimize and refine controls used to detect fraudulent activity.
• Participate in other departmental projects as assigned from time to time.
• Ability to perform root cause analysis and control recommendations
• Investigate and report for SAR and No SAR determinations with ability to write detailed fact-based narratives to support investigation.

• Proven analytical and investigation experience in fraud detection and mitigation related to prepaids cards, digital and physical gift cards, and overall fintech/payment industry.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft suite: advanced Excel (e.g. Pivot tables, lookup and macro functions).
• Ability to use Access or SQL or other query language to extract and analyze data
• Knowledge of third-party systems (e.g., LexisNexis) used for business and customer reviews preferred.
• Understanding of requirements of Anti-Money Laundering regulations, USA PATRIOT Act, Bank Secrecy Act (BSA), OFAC and FinCEN rules as they relate to Money Services Businesses (MSBs) preferred.
• Ability to communicate very well in writing and in person.
• Excellent judgment, the ability to take direction and work independently with minimal supervision and as a team player.
• Excellent interpersonal skills with the ability to build collaborative relationships with various business units 
• Ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results.
• Desire to learn and explore new concepts.

Education

• Bachelor’s degree or equivalent combination of training and experience.
• 3-5 years of work experience in a fraud risk management, compliance, audit, or risk analyst type occupation will be considered.

Salary Range for California Residents Only: $70,760.00 to $92,00.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2025, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.