Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.
The role reports to the Vice President of Risk Management. The role will be a key player in Blackhawk Network’s continued growth and global expansion. The company is looking for this leader to centralize the Risk function and build out a proactive, robust, best practices function centered around payments and fraud risk. S/he will be entrusted with a broad portfolio of risk management responsibilities, including risk governance, fraud payments risk, cyber risk, investigations, and operational risk. The Director of Risk will develop operational frameworks to support fraud and payment risk payment strategies, policies and programs to enhance risk management, prevent and mitigate losses. S/he will drive a differentiated approach to risk management using data, ML, AI and other decision science to prevent and mitigate fraud payment losses while ensuring customer experiences are minimally impacted.
The Director of Risk Management will collaborate with technology, product and customer service teams to ensure the integrity of the payments ecosystem by preventing and mitigating fraud losses, overseeing fraud investigations, and preventing the misuse of payments systems for unlawful or abusive purposes and protecting against overall financial loss. Developing and managing a world class team will also be a key aspect of this role.
The successful candidate will have a distinguished record of leading and developing a risk management function, having worked at a respected financial institution (where s/he has had exposure to payments and technology platforms), a fintech company, and/or a best-in-class, technology-driven e-commerce platform. S/he will have implemented and operationalized an enterprise risk management function to world-class standards. S/he will be able to identify critical risk management issues and opportunities, and ensure the necessary experience, specialized technical capability, access to resources, and independent authority are in place to advance Blackhawk’s risk management agenda – in support of the company’s business plans, performance, and reputation.
In particular, s/he will have:
In terms of the performance and personal competencies required for the position, we would highlight the following:
Education & Experience
Salary Range for California Residents Only:$194,280.00 to $272,000.00
Salary Range for Illinois Residents Only: $158,560.00 to $222,000.00
Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2025, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.
Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.
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