Training Specialist I (TEMP) - ELS

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

As a Trainer, you will play a pivotal role in facilitating learning and development within our organization. You will be responsible for designing, delivering, and evaluating training programs to enhance the skills, knowledge, and performance of employees. The ideal candidate will possess excellent communication skills, a strong understanding of adult learning principles, and a passion for empowering individuals to reach their full potential.

• Training Program Development: Design and develop training materials, modules, and resources tailored to meet the needs of various departments and job roles within the organization.
• Facilitation: Deliver engaging and interactive training sessions using a variety of instructional techniques, including presentations, group discussions, role-plays, case studies, and simulations.
• Content Delivery: Communicate complex information effectively, ensuring that participants comprehend and retain key concepts.
• Training Evaluation: Assess the effectiveness of training programs through participant feedback, performance metrics, and other evaluation methods. Continuously seek opportunities for improvement and refinement.
• Subject Matter Expertise: Maintain up-to-date knowledge of industry trends, best practices, and regulatory requirements relevant to the organization's operations. Serve as a subject matter expert in assigned areas.
• Individual Coaching and Support: Provide one-on-one coaching and support to employees as needed, helping them apply newly acquired skills and knowledge in their roles.
• Collaboration: Work closely with department managers and stakeholders to identify training needs, prioritize learning objectives, and align training initiatives with organizational goals.
• Technology Utilization: Leverage various training technologies and tools, such as learning management systems (LMS), multimedia resources, and online platforms, to enhance the effectiveness and accessibility of training programs.
• Documentation and Reporting: Maintain accurate records of training activities, attendance, and outcomes. Generate reports and analysis to track progress and demonstrate the impact of training initiatives.
• Call Taking: Comply with a certain number of hours per month call taking.

• Proven experience in designing and delivering training programs in a corporate or organizational setting.
• Strong understanding of adult learning principles, instructional design methodologies, and training evaluation techniques.
• Excellent presentation and facilitation skills, with the ability to engage and inspire diverse audiences.
• Exceptional communication skills, both verbal and written.
• Proficiency in using training technologies and software applications.
• Demonstrated ability to work collaboratively with cross-functional teams and stakeholders.
• Highly organized, with strong attention to detail and the ability to manage multiple priorities effectively.
• Commitment to continuous learning and professional development.