Sr. HR Generalist

Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHN’s portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards & Incentives that build loyalty and acquisition and are integrated into today’s leading platforms; and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways. BHN’s network spans across the globe with over 400,000 consumer touchpoints. Learn more at BHN.com.

Reporting to the Vice President, Talent Management, the Senior Human Resources Generalist will provide primary HR support for BHN’s fulfillment center in Crystal Lake, IL.  The Senior Human Resources Generalist will work closely with people leaders by advising on employee relations, performance management, and employee engagement. This role will also help support BHN’s annual talent programs including goal setting, bi-annual listen surveys, performance review cycles, and salary planning. The Senior Human Resources Generalist will be self-driven, well-organized, and results oriented.  A proven track record of working in a customer-centric culture by interacting with all levels of employees including senior level stakeholders.

• Develop strong working relationships with people leaders and employees at BHN’s Crystal Lake, IL fulfillment center.
• Coach and advise people leaders to ensure their recommendations are in line with best practice.
• Manage employee relations issues aligning to company beliefs, policies, and processes.
• Leverage BHN internal tools and technology to drive efficiency.
• Primary administrator for Navex – ER tool
• Take on various assignments and special projects as needed and in support of the broader HR organization’s corporate initiatives

Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $81,660.00 to $110,250.00

Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout 2024, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

• Strong knowledge of US labor laws and employment practices, including FMLA and COBRA.
• 5+ years’ experience in handling employee relations issues ranging from simple to complex. 
• Strong communication and interpersonal skills, able to build positive and collaborative relationships at all levels.
• Good organizational skills with an ability to manage own workload and priorities to meet deadlines and respond to changing priorities.
• Proven track record of delivering high quality work with a strong attention to detail.
• Proficient in Word, Excel, PowerPoint and HRIS systems.
• Ability to work in a fast-paced environment as part of a team and with a flexible approach to adapt to changing work requirements.

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.