Sr. Manager, Engineering

Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHN’s portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards & Incentives that build loyalty and acquisition and are integrated into today’s leading platforms; and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways. BHN’s network spans across the globe with over 400,000 consumer touchpoints. Learn more at BHN.com.

As the Manager of Engineering at Blackhawk Network, you will play a crucial role in our technology division, leading and guiding multiple scrum teams focused on Direct-to-Consumer ecommerce sites. You will be responsible for facilitating technical deep dives, overseeing high- and low-level design processes, and conducting reviews. Your experience, leadership, and hands-on approach will be instrumental in optimizing our technology solutions and delivering outstanding results. Additionally, knowledge of Adobe Commerce, AEM, and AEP will be highly valuable in this role.

Why Join Us?

• You're seeking an opportunity to establish and lead multiple Scrum teams.
• You'll be instrumental in developing world-class gift and ecommerce solutions for Direct-to-Consumers and Business-to-Consumers.
• You'll gain in-depth knowledge of various gift card processing aspects, including shopping experiences, customer behavior, and processes such as cart management, checkout, payment, risk assessment, fulfillment, and servicing.
• You'll have the chance to lead a passionate, fun-loving, and highly collaborative team.
• We embrace agility, rapid adaptation, and learning from mistakes.
• Our commitment to technical excellence is unwavering in all that we do.
• We value teamwork, learning from setbacks, and fostering innovation.

Why We Want to Work with You?

• You are deeply passionate about creating exceptional software.
• Your experience working in agile teams, with a strong familiarity with Scrum, is a significant asset.
• You approach challenges with a positive mindset, focusing on solutions and opportunities rather than dwelling on problems.
• Your technical prowess is exceptional, and you continually strive for improvement.
• You're not afraid to work swiftly, dive deep into the details, and display unwavering tenacity.

• Collaborate with the senior engineering management team and other cross-functional management teams to ensure high-quality integrated software solutions in a fast-paced, agile environment.
• Lead, manage and mentor multiple scrum teams in the development and maintenance of Direct-to-Consumer ecommerce sites.
• Collaborate with cross-functional teams to define project requirements and objectives.
• Drive software development efforts from architecture to release.
• Attract and recognize talented engineers while cultivating an agile, high-performance software development organization.
• Partner closely with stakeholders to build a strong, collaborative partnership that helps deliver software aligned with business objectives.
• Contribute ideas and recommendations to the product roadmap based on industry trends and encourage transparency with each team's release plans, progress, and impediments.
• Ensure the team sustains the quality of their software by using practices including test-driven development, unit testing, and pair programming.
• Work across the organization to help align the software development technology vision.

• Bachelor's or Master's degree in Computer Science, Software Engineering, or related field.
• 10+ years of progressive experience as an Engineering Manager in an ecommerce environment.
• Proven track record of leading and managing multiple scrum teams.
• Hands-on experience with technology deep dives and design processes.
• In-depth knowledge of software architecture and design principles.
• Ability to facilitate procedures, code reviews, and technical discussions.
• Exceptional problem-solving and analytical skills.
• Excellent communication and leadership abilities.