Sr. Manager, Fraud Prevention (Remote)

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!

This position may be performed remotely anywhere within the United States except for the State of Colorado, Alaska, North Dakota, or South Dakota.

Remote West Coast, Bay Area highly preferred

The Blackhawk Network Compliance & Risk Department seeks a full-time Sr. Manager of Risk Management. We are looking for a high-performing professional to develop and execute the risk management strategy for Blackhawk Network’s global portfolio of prepaid products and distribution channels. The role will oversee a team that will identify, investigate, and research all areas of fraud and anti-money laundering (AML) risk.

Transaction Monitoring and Investigations

• Lead a team of risk analysts responsible for detecting, preventing, and mitigating fraud risks related to Blackhawk Network’s financial products.
• Oversee all risk related transaction monitoring processes and fraud investigations, including law enforcement collaboration.
• Escalate significant risk issues to the appropriate teams, develop corrective actions and monitor remediation, where needed. 
• Advise the Vice President of Risk of escalated issues related to risk management and control and provide options for resolution.
• Serve as the subject matter expert on risk and fraud trends in the prepaid industry across all risk categories (stolen cards, stolen identity, account takeover, victim-assisted fraud, counterfeit cards, money laundering, terrorist financing, etc.)
• Support examinations relating to Anti-Money Laundering (AML), fraud, Money Transmitter Licenses (MTLs), and other third-party assessments.

• Professional certification in risk management, fraud examination, AML or related area required.
• Advanced analytical skills. Able to use Excel and other query tools (e.g., SQL) to perform complex analysis
• Outstanding ability to lead, influence, and build consensus across different groups. Strong interpersonal, verbal, and written communication skills.
• Process-driven with the ability to design and implement solutions for increased efficiency and management oversight.
• Excellent interpersonal skills with the ability to build collaborative relationships with various business units that play key roles in the regulatory reporting process or in the development of supporting systems. Strategic and tactical analysis, consultative, and decision-making skills.
• Ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results.
• Organizational awareness with an understanding of how to involve others in the group to complete mission critical tasks.

Education and Experience

• Bachelor’s degree or equivalent combination of training and experience.
• At least 5 years of relevant work experience, including managerial experience, in a compliance, audit or risk-related field in the payments industry.

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.