Sr Engineering Manager (Remote)

Position Type
Full Time
Location : Location

About Blackhawk Network:

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!


This position may be performed remotely anywhere within the United States except for the State of
Colorado, Alaska, North Dakota, or South Dakota.


Remote Pleasanton, California preferred


Blackhawk Network is leader in gift card industry with presence in more than 28 countries involved in every aspect of gift card life cycle including issuance, distribution, and fulfillment. Wherever gift cards are being sold, more than likely it’s Blackhawk pulling the strings to get that gift card into your hands or to your loved ones.


Being in the Gift card industry means that Blackhawk has to deal with its fair share of fraud, and this is why having a state of the art risk mitigation and fraud prevention system is of utmost importance. With that goal we are embarking on consolidating our various risk components and distributed capabilities into a unified risk platform. We have highly skilled engineers who are fully invested in this vision. What they need is a motivated and highly skilled leader who can corral, motivate, and guide these individuals into achieving that goal.


Why work with us?

  • You will develop intimate knowledge of gift card industry because to prevent risk you need to know how and where the risk occurs.
  • You’ll get in dept knowledge on various gift card scams and how to stay ahead of the fraudsters.
  • You will lead a fun-loving, passionate, and highly collaborative team
  • We believe in moving quickly, failing fast, and adapting to change
  • We’re committed to achieving technical excellence in everything we do
  • We value teamwork, learning from failure, and innovation


Why we’d want to work with you?

  • You are passionate about creating world-class software
  • You have experience working as part of agile teams and are familiar with Scrum
  • You think positively, focus on solutions, and find opportunities instead of problems
  • You have superb technical skills, and you’re always striving to improve
  • You are willing to work quickly, get in the weeds, and be tenacious


As a Senior Manager of Engineering, you are expected to provide mentorship and leadership to a group of 8-15 Software Engineers. You will be a part of a hands-on Engineering Management team, performing technology deep dives and facilitating/managing high- and low-level design processes and reviews. You will also be expected to participate in code reviews, scheduling, people management, reporting status, and hiring. You will collaborate with the senior engineering management team, product management and other cross-functional management to ensure high quality integrated software solutions in a fast-paced, Agile environment.


Lead a High Performing Team:

  • Attract and recognize talented engineers while cultivating an Agile, high performance software development organization
  • Inspire and empower team members to collaborate and continually improve their skills and practices
  • Help drive software development efforts from architecture to release


Partner Closely with Stakeholders:

  • Build a strong, collaborative partnership with stakeholders to deliver software that achieves business objectives
  • Encourage transparency with each team's release plans, progress and impediments 
  • Contribute ideas and recommendations to the product roadmap based on awareness of relevant industry trends


Deliver Great Software:

  • Coach and mentor software engineers, including how to participate in our Agile practices
  • Help hone our overall Agile practices to reduce the time it takes to deliver increments of software, including improving continuous integration and delivery 
  • Ensure the team is able to sustain the quality of their software by using practices including test-driven development, unit testing, pair programming and code reviews


As a technology leader within Blackhawk Network, you will have the opportunity to work across the organization helping to align on software development technology vision.  You will maintain awareness of changes in techniques, tools and frameworks and help influence their usage in a pragmatic way to improve the team's productivity. 


  • 10+ years of hands-on software development experience in Java
  • 4+ years of management experience leading and mentoring software engineers in a commercial software product company
  • Bachelor's degree in Computer Science desired or equivalent work experience required; Master's Degree in Computer Science a plus 
  • Expertise using agile methodologies (e.g. Scrum, Kanban) to plan and deliver increments of functionality
  • Hands on experience with Site Reliabilities and leading an architecture team to set future direction of the platform
  • Proficiency and knowledge of incident and problem management, including timely problem identification, successful resolution and root cause analysis
  • Strong verbal and written communication skills, including the ability to clearly communicate information technology concepts in non-technology terms
  • Must be available to work the occasional weekend and off hours for ensuring a smooth operating platform with rapid responsiveness to production issues.
  • Experiences managing distributed remote teams
  • Must be able to demonstrate knowledge of Cloud preferably AWS

Our Technology Stack:

  • Programming Languages: Java, Angular, MongoDB, MySQL
  • Tools: Jenkins, BitBucket, Git, Maven, Splunk, NewRelic, SoapUI, Jmeter
  • AWS CLoud: EC2, EKS, ECS, Elasticache, OpenSearch, Lambda, S3, SQS, Route53. ALB
  • OS: Ubuntu server side

EEO Statement:

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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