Product Manager (Technology)

Product Management
Position Type
Full Time
Location : Location

About Blackhawk Network:

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!


So, what are you waiting for? Shape your career and join our global network.


Blackhawk Network is looking for an experienced API Product Manager with outstanding communication skills to join our highly skilled global product development team. We’re looking for someone who can work cross-functionally to help drive our API product development roadmap and become the subject matter expert in our APIs.


  • Leverage understanding of the API delivery market, industry best practices, and how our customers use APIs to help define our product offering
  • Work with stakeholders to define product requirements aligning with the global product roadmap and vision
  • Drive translation of high-level requirements into detailed product designs through user stories, process flows and change impact analysis
  • Work with development teams as a product owner, participating in and leading agile ceremonies to execute API product feature development
  • Contribute to API testing phases and use problem-solving skills to help quickly identify issues with the APIs
  • Review API product features and capabilities with current and prospective clients in support of onboarding, application support and sales engineering teams
  • Collaborate with our professional services team to help drive great solutions for our clients
  • Ensure new products and product features are integrated with reporting and analytics tools
  • Coordinate with technical writers to ensure new features and specifications are documented in the API developer portal, wikis and onboarding assets
  • Work directly with product leadership to communicate trends upwards and influence the global API strategy and roadmap


  • 5+ years product management experience 
  • Proven strong written and verbal skills communicating across cross-functional teams
  • Experience in the Microsoft Office suite with strong presentation skills
  • Experience with RESTful API services
  • Knowledge and experience of Agile Scrum Methodology including how to write great user stories
  • Experience with Swagger, OpenAPI, JSON/YAML and Markdown is strongly desired
  • Demonstrated success defining and launching excellent products





EEO Statement:

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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