Call center agent 1

ID
2021-15354
Category
Customer Service
Position Type
Part Time
Location : Location
CAN-NB-Miramichi

About Blackhawk Network:

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!

 

So, what are you waiting for? Shape your career and join our global network.

Overview:

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!

 

So, what are you waiting for? Shape your career and join our global network.

Responsibilities:

We are hiring a Service Center Agent I to be responsible for the following:

Take inbound calls

 

Return voicemails

 

Input data into the system

 

Open mail

 

Review faxes

Qualifications:

High school diploma preferred.

 

1 + years call center experience preferred.

 

Exceptional written and oral communications skills.

 

Must possess strong interpersonal and motivational skills, the ability to work independently without supervision, and the ability to work well under pressure.

 

Extremely high standards and attention to detail, well organized and able to multi-task. High level of personal initiative, action and results oriented.

 

Strong working knowledge with Microsoft Office, Outlook, Word and Excel.

 

Ability to type 50+ wpm

 

 

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