Sr Staff Systems Admin

Information Technology
Position Type
Full Time
Location : Location

About Blackhawk Network:

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies, and networks that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!

So, what are you waiting for? Shape your career and join our global network.


Blackhawk Network is building a digital platform and products that bring people and brands together.  We facilitate cross channel payments via cash-in, cash-out and mobile payments. By leveraging blockchain, smart contracts, serverless technology, real time payment systems, we are unlocking the next million users through innovation.


Our employees are our biggest assets!  Come find out how we engage, with the biggest  brands in the world.  We look for people who collaborate, who are inspirational, who have passion that can make a difference by working as a team while striving for global excellence.


As a leader in branded payments,  we are building a strong diverse team and  expanding in ASIA PACIFIC –we are hiring in Bengaluru, India! This is an amazing opportunity for problem solvers who want to be a part of an innovative and creative Engineering team that values your contribution to the company. If this role has your name written all over it, please contact us apply now with a resume so that we explore further and get connected.


The Staff Network Engineer is responsible for the planning, designing, configuration, testing, and maintenance of components of Blackhawk Network’s business critical IT infrastructure.





      • Install, configure, and maintain various network devices including firewalls, switches, routers, access points, load balancers

      • Install, configure and maintain WAN connectivity

      • Provide technical assistance for the day to day running of the business, including patching and upgrading firmware to maintain compliance

      • Create runbooks, provide guidance to other areas of the business

      • Work on projects designed to implement solutions to simplify the IT infrastructure

      • Work with other internal teams to ensure critical infrastructure projects progress as per plan

      • Assist other business partners and application owners to ensure their application is highly available

      • Install, configure and be the SME on various technologies and platforms

      • Learn new technologies and stay up-to-date on solutions for IT infrastructure

      • Providing leadership to 3rd parties to implement IT project work

      • Communicate (written/verbal) with management, key users, and external vendors

      • Build and maintain key relationships with other IT teams, internal departments such as Infosec, Compliance, and other external partners

      • Troubleshoot issues to find root cause, and participate in corrective action/ preventive action measures to remediate issues

      • Perform other duties as assigned

      • Provide on-call support as required

      • Be a mentor to junior team members





Qualifications and Experience

  • 6+ years’ experience with designing, developing, and managing complex global networks

  • 6+ years’ experience with complex routing using BGP and OSPF

  • 6+ years’ experience with Juniper and Cisco equipment

  • 2+ years experience with Palo Alto firewalls and Meraki products

  • 1+ years’ experience with PCI environments

  • Experience with Authentication, Authorization and Accounting solutions

  • Technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), layer 7 firewalls, remote access, DHCP, DNS, BGP, OSPF, VLAN, QoS, MPLS, and Metro Ethernet

  • Experience with public cloud networking highly desirable

  • Bachelor’s degree in a related field or active similar level networking certification


Key Factors for Success

  • Strong analytical and decision-making abilities

  • Able to build strong partnership with business partners and the project teams

  • Takes responsibility for delivering superior value and client service

  • Works well with people who have diverse abilities, experiences, and perspectives

  • Influences others without direct authority

  • Approaches opportunities and issues with an optimistic, action-oriented, and solution-based approach

  • Strong documentation skills

  • Detail oriented, organized, self-motivated, and self-sufficient

  • Working in a project orientated manner, working with 3rd parties to fulfil

  • Deep desire to learn new products and technologies

  • Customer focused, goal-oriented team player committed to quality and detail

  • Ability to quickly adapt to new situations, work in a team environment, work with little supervision, and develop ownership of new technologies

  • Leadership qualities in strategizing approaches and managing project objectives

  • Ability to develop, plan, and lead project work

  • Innovative thinker who is positive, proactive and readily embraces change








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