Sr. Product Manager(Technology)

ID
2020-12165
Category
Product Management
Position Type
Full-Time
Location : Location
US-ME-Portland

About Blackhawk Network:

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!

 

So, what are you waiting for? Shape your career and join our global network.

Overview:

About Blackhawk Network:

Blackhawk Network Holdings, Inc. is a leading prepaid and payments global company, which supports the program management and distribution of gift cards, prepaid telecom products and financial service products in a number of different in-store, digital and incentive channels. Blackhawk’s digital platform supports prepaid across a network of digital distribution partners including retailers, financial service providers, and mobile wallets. Blackhawk’s Achievers Employee Success Platform™ enables social recognition, which dramatically increases employee engagement and drives business success. For more information, please visit www.blackhawknetwork.com 

 

About CashStar:

CashStar, a Blackhawk Network Business, is a leading provider of merchant solutions for gift card commerce, supporting multiple touchpoints across the customer lifecycle. Its award-winning platform, CashStar Commerce, is a flexible, secure and market

Responsibilities:

The eCommerce Product Management team at Blackhawk is looking for an experienced, enthusiastic, and driven Senior Product Manager to join a fast-paced dynamic product team where you will collaborate with the Product Team for CashStar platform B2C purchasing solutions used by top retailers around the country and around the world. You will act as a product owner for an agile scrum team driving new products and features.Interest in e-commerce and passion for customer experience would be great to have!

 

This position is located in Portland, Maine.


We are looking for a candidate who has product management experience building platforms at scale and  technical understanding of those platforms - balanced with customer empathy, strong execution capability, and a track record of building strong business partnerships and delivering impactful business results.

 

Key responsibilities include, but are not limited to:

  • Define and manage products related to B2C eCommerce experiences in conjunction with other B2C Product Managers
  • Serve as a Product Owner in an agile development process
  • Develop business/functional requirements, user experience, success criteria and project phasing in conjunction with internal stakeholders
  • Identify, research and prioritize opportunities to optimize product performance through cost reduction, increased customer engagement and improved organizational scale
  • Build cross-departmental relationships (engineering, client success, sales, etc) to build and grow successful products through partnership
  • ”Manage by influence” - lead a team of peers over which you have no formal authority
  • Collaborate across departments (engineering, finance, compliance, legal, client success, product marketing, sales, etc) and other product managers to support release of “whole” product
  • Demonstrate accountability for product success
  • Contribute to product strategy and roadmap

Qualifications:

Required Experience

  • Minimum of 5+ years of direct software product management experience is required. Additional experience in professional services, project management and/or software development is also valued.
  • Experience driving multiple projects from requirements gathering and analysis to solution design and documentation to release and production launch
  • Demonstrated ability to lead and participate effectively in cross-functional team
  • Ability to work effectively on projects with developers and development managers 
  • Superior written and verbal communication skills 
  • College degree is required.  MBA and/or technical degrees are highly valued.

 

Desired Skills

  • Demonstrated experience as Product Owner in agile development process is preferred. Scrum Alliance or PMI certification(s) for Scrum/Agile Product Owners is preferred.
  • Experience with SaaS-based platforms is strongly preferred - emphasis on payments or e-commerce solutions is highly valued.
  • Experience with retailers and/or large organizations in a B2B2C environment
  • Ability to manage by influence and establish solid professional relationships with a variety of different types of resources
  • Ability to learn quickly and become a subject matter expert in a continually evolving market - this never ends; should be a constant learning cycle
  • Great communicator and willingness to share clear, concise information (both good and bad) with tact and respect for the audience - ability to confidently say “no” with sound business reasoning

 

 

Blackhawk Network  provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

 

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