• Director, Product Management - Emerging Payments

    ID
    2019-11585
    Category
    Product Management
    Position Type
    Full-Time
    Location : Location
    US-CA-Pleasanton
  • About Blackhawk Network:

    At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies, and networks that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!

    So, what are you waiting for? Shape your career and join our global network.

    Overview:

    Blackhawk is looking to grow our Branded Currency solutions. To enable this growth, the company is looking for an experienced, product leader. As the Emerging Payments product leader, you will work with technology and business leaders across the company to develop product strategies, craft and execute product roadmaps and ensure revenue and strategic objectives are met. You will be the product expert to assist leaders in understand the current solutions as well as defining new solutions.

    Responsibilities:

    Responsibilities:

    • Create and refine the vision and strategy for our Emerging Payment products.
    • Develop product roadmaps, plans and backlogs to execute on the strategy
    • Collaborate with Global Product Teams for prioritization and execution
    • Identify, research and prioritize opportunities to optimize product performance through increased customer engagement, improved organizational scale, and/or cost reduction
    • Employ data-driven decision-making, to prioritise new product features
    • Partner with regional and global leaderships teams to ensure strategic alignment; that products deliver on their customer and financial objectives; and we are leveraging/creating scale wherever possible
    • Develop strong working relationships with county sales and leadership teams to ensure their business challenges and customer pain points are reflected in product strategies/roadmaps
    • Facilitate cross-organisation alignment related to operational aspects of processing, fulfillment, customer service, billing and settlement with an eye on end-to-end delivery models.
    • Be a cultural champion in helping drive the company’s transformation towards an agile organisation, including engagement, thought leadership and knowledge-sharing within and outside of the organisation
    • Act as a primary catalyst to accelerate innovation, by bringing best practices in product discovery, analysis, user testing and feedback
    • Demonstrate accountability for product success including shared ownership of financial and customer targets

    Qualifications:

    Qualifications:

    • 5+ experience in payments, preferably in prepaid and emerging digital and/or mobile payments segments
    • Expert and deep domain knowledge of payment eco-system and a good pulse on emerging trends and evolution of payment systems and innovation in the marketplace
    • Strong product management, product design and product development knowledge and skills
    • Experience with annual budget and P&L management for product line(s)
    • Considerable knowledge of end to end product/program management, pricing, product implementation, strategic analysis and go to market execution
    • Excellent verbal and written communication skills
    • Strong financial and competitive analysis and computer skills
    • Demonstrated management, leadership and interpersonal skills (as this role will require managing direct reports)

     

    Desirable Skills:

    • Experience working as a with agile teams
    • Experience in building and leading diverse and high-performing teams
    • Ability to build and maintain relationships at an executive level, internally and externally
    • Strong written and oral communication skills; ability to structure a compelling storyline and build presentation decks and briefing documents that support the narrative
    • Proven experience of innovating, shaping business plans, implementing change within budget

    Travel Requirements 

     

    Up to 25% travel required.

     

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