• Sales Development Representative

    Sales, Business Development & Account Management
    Position Type
    Location : Location
  • About Blackhawk Network:

    Blackhawk Network Canada is seeking an enthusiastic and talented Sales Development Representative. Reporting to the VP Hawk Incentives and working closely with Marketing and Sales Account Executives, this person will help build qualified sales opportunities for our sales teams. The person in this role will contact prospects and follow-up on inbound leads to develop sales opportunities. We are looking for individuals with a passion for winning and a proven success in inside sales.


    Toronto, Bloor Street West location


    • Develop new business via telephone, email and social media to introduce the Blackhawk Network products, solutions and services and identify appropriate buyers within the target markets
    • Qualify inbound leads and cold prospects via phone and email, identifying key decision makers, business pain points, relevant projects – and when possible – budget, and purchase timeframes
    • Proactively cold-call and email into prospect accounts from a prioritized target list
    • Partner with field sales on lead hand off
    • Follow up on marketing campaigns with scripted outreach, including appointment setting at industry events
    • Collaborate with demand generation team members as needed to plan, draft, and execute outbound communication cadences. Reviews plans with manager prior to execution.
    • Build and cultivate prospect relationships by continuously engaging them with personalized communications, such as marketing content (i.e., whitepapers), and company news in order to move opportunities through the sales funnel to sales acceptance
    • Work closely and meet regularly with the sales stakeholders on account strategies, prioritization, lead hand off and follow up, meet regularly
    • Utilize CRM system to accurately record all activities, route leads, and coordinate lead acceptance management process
    • Use data in CRM and available tools such as Marketo, LinkedIn and others to understand prospect and account backgrounds to successfully personalize communications


    • 2+ years Inside Sales or Sales Development experience ideally at a software or technology company. Experience in the payments, incentives, ecommerce or retail industries is preferred
    • Additional experience in marketing, sales, business development, lead generation, and lead management is a plus
    • Must be able to quickly articulate business benefits and functionality of B2B solutions and services at a high level
    • Must be able to handle objections and ask probing questions that surface business pain and sales opportunities
    • Must be able to quickly and effectively collect information on a company and navigate to the correct person
    • Must be driven to reach personal and team pipeline generation goals
    • Must have experience using a CRM, preferably Microsoft Dynamics
    • Excellent communication skills – articulate, concise, and persuasive
    • Positive, upbeat and aggressive personality is required
    • Must be team player and open to ongoing training to continuously improve skills
    • University degree is preferred
    • French an asset



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