Technical Product Manager

ID
2019-10958
Category
International
Position Type
Full-Time
Location : Location
IN-KA-Bengaluru

About Blackhawk Network:

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies, and networks that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!

So, what are you waiting for? Shape your career and join our global network.

Overview:

Blackhawk Network is building a digital platform and products that bring people and brands together.  We facilitate cross channel payments via cash-in, cash-out and mobile payments. By leveraging blockchain, smart contracts, serverless technology, real time payment systems, we are unlocking the next million users through innovation.

 

Our employees are our biggest assets!  Come find out how we engage, with the biggest  brands in the world.  We look for people who collaborate, who are inspirational, who have passion that can make a difference by working as a team while striving for global excellence.

 

As a leader in branded payments,  we are building a strong diverse team and  expanding in ASIA PACIFIC –we are hiring in Bengaluru, India! This is an amazing opportunity for problem solvers who want to be a part of an innovative and creative Engineering team that values your contribution to the company. If this role has your name written all over it, please contact us apply now with a resume so that we explore further and get connected.

 

Mission of Blackhawk Network’s is to be a market leader in Issuing/Processing Services which provide a highly scalable and feature rich complete end-to-end solution for partner to offer and/or issue/process payment products. The foundation of this service/product offering brings innovation, value creation, and profitability for Blackhawk’s Partners for both existing and emerging payment utilities.

 

We are looking for a Technical Product Manager to manage our payment application platform from conception to launch. In this role, you will collaborate with internal experts and clients to produce intelligent and insightful products and create holistic solutions. In additition, you will also build, develop and manage the product roadmap for service and features in partnership with technical program managers and engineers. This is an amazing opportunity to be a part of our newest Center of Excellence in our new global site, Bengaluru, India. 

Responsibilities:

What will do you do in this new role?

Improve customer experience flow while iterating features with better UX designs.

Write detailed business, functional requirements and specifications and work closely with the development team to design and build the correct solutions -
carry out functional testing of developed solutions.

Provide professional expertise and product knowledge to internal groups (Sales,Professional Services, Customer Service, Training and Documentation),
customers and partners.

Lead communication throughout the development process across a mix of internal as well as client facing teams, ensuring that products satisfy customers’ needs and are highly adopted

Own the launch and release plans, collaborating with Account Managers,Internal Business Stakeholders, Marketing, and Sales to ensure proper prioritization of product features of platform

Leverage deep understanding of competitive landscape to identify distinctive advantages and apply them in our solutions.

Lead through influence rather than authority. Proven ability to motivate, lead, and collaborate with cross-functional product development teams and manage interactions across product areas.

Qualifications:

 

  • 5+ years of technical product management experience and a strong passion to build great products and increase customer delight.
  • Experience in managing end to end product launches.
    Expert in writing Specs / Use case flows and stakeholder management
  • Positive attitude, and a collaborative approach towards problem solving.
  • Excellent written and oral communication skills
  • Excellent organizational and analytical skills with strong technical abilities
  • Demonstrated success defining and shipping products in an iterative manner, with a hands-on willingness to do whatever it takes from an execution
    perspective.
  • Experience transforming product strategy into well-articulated business requirements, as well as using qualitative and quantitative data effectively to
    inform product direction and prioritization. 
  • Excellent written and oral communication skills, with an ability to handle both executive-level discussions as well as functional / technical deep dives. 

Great to have 

  • Understanding of the Gift Cards & Payments space, ecommerce Agile tools like Jira, RallyWorking knowledge of the e-commerce products, API based solutions e 
    Experience building enterprise platforms driving internal efficiency and consumer delight 
  • Experience with service-oriented architecture, microservices, and event-driven architecture a plus.
    Usage of Scrum/Agile methodologies.

#GLDR

 

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